ECHO Customer Testimonials

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ECHO Is My Brand From Now On! (CS-400; Chain Saws)

Dear Small Engine Wizards,

I have owned various string trimmers and chainsaws for the last thirty years and have had limited success with any of them. In addition, I worked for the state of Texas, in various capacities, from prison guard to State Park Superintendent, for over twenty-six years and experienced a whole spectrum of various manufacturers of small engine equipment due to the contract and low-bid system of selecting which items of equipment could be purchased. Over all those years, I learned quite a bit of small engine maintenance and operation and prided myself on my ability to perform preventative maintenance and keep the equipment running, but still I remained unimpressed with the overall operation of the equipment I worked with and it seemed my services were always in demand for getting string trimmers and chainsaws started and keeping them running.

That is until my brother-in-law started bragging on his ECHO chainsaw and weed trimmer. At first I was skeptical, since I had never had any experience with the ECHO line, mainly because the state of Texas only considers price when awarding contracts for equipment purchasing and secondly because I, like so many consumers, did the same thing when purchasing my personal equipment. Well, let me tell you, I was most pleasantly surprised when I purchased my first ECHO chainsaw (model# S130 ) in 2003 and then a string line trimmer a few years later.

These two pieces of equipment have been the most reliable, easy to start and low maintenance tools I have ever had the pleasure of using. I had no idea there existed such a reliable machine as an ECHO small engine, I have used these tools for hours on end at a time, without any interruption other than to refill the gas and oil. There’s no telling how many man-hours myself or the state of Texas could have saved in maintenance due to breakdowns of the “cheap” brands, this is the result of what happens when price is the only consideration made in purchasing equipment, truly, this is a case of you get what you pay for, my only regret is I wish I had known about ECHO equipment sooner. ECHO is my brand from now on.

You have my congratulations and gratitude for producing a quality line of outdoor equipment.

Thank you for putting out a GREAT product! I am one satisfied customer.

P.S. Since my original message, a huge (120 yr old, 32 in diameter) oak tree fell across my driveway, taking out the power supply line for my house. I just pruchased a CS-400 and it allowed me to clear the way in no time. Once again, thanks for making such a great product!

Dennis W.
Fairfield, TX


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