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Good Product!

I do not know how many of your customers send you good news but I felt as if I should share this with someone that might see fit to pass this story on to the upper staff. I have many of your products including a weed trimmer that I have used very aggressively for 31 years. This story, however, is about one of my chainsaws that went through it and back. I traveled to my second home in southern Ohio about two months ago to work around my cabin. The task that weekend was to clear a few trees that had fallen across my trails to my deer stands. The weather was not fit to complete the work so a trip home in the rain followed. My saw in its case and other tools made the trip home in the back of my truck. The evening drive managed to get me home about midnight. The unloading of my tools was not the highest priority so they were off loaded quickly in the shed. Last weekend May 17, I was planning to finish the original tree removal so I gathered my tools and to my surprise my saw box seemed a bit heavy. After opening it I was infuriated with myself for what I found. The rain from the trip home two months before had blown in my saw box and filled it with three inches of water. My saw was moldy and in pretty rough shape. Here is the amazing part!!! I poured out the gas and oil and reworked the recoil spring. I primed it and after two pulls it fired and ran as good as new! This saw sat in three inches of water for two months. I have many of your products and feel confident that I will buy many more. It is human nature to complain but seldom do we hear about the good things. You make a good product keep up the good work!!! Just thought this might get to the right people.

Jerry S.
Findlay, OH

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