I wanted to let you know that I received a Poulan Pro for Father's Day but never got it started, so I returned it. I purchased another of same model but it wouldn't run either, so I returned it also. I then purchased a Cub Cadet, but it ran for 10 minutes, stopped running and I returned it. My partner at work has a mowing company as a side business and told me to buy a ECHO since they are the best out there. I purchased one this morning and just finished trimming for a hour and a half. It started right up and was easy to operate and line feed perfect. Thank you for making a product that works. I will tell anyone who asks to purchase an ECHO product.