A. Data Collection
The purpose of the Echo Web Site is to provide the User with interactive online access to information, resources and services that enhance the User’s understanding of Echo’s full line of products and services and to facilitate purchases of Echo’s products and services. However, Echo recognizes the importance of safeguarding the privacy of the Users accessing the Echo Web Site. Specifically, Echo collects the following types of User information through the Echo Web Site:
- Contact Information: Name, mailing address, phone number and e-mail address(es).
- Purchasing Information: Credit card number, billing and/or shipping information, product information.
- Demographic Information: Age, personal interests and product preferences.
Any information provided by the User is used by Echo for the purpose of the sale of products and services, warranty registration, product recall, personalizing the User’s online experience and to selectively send the User information that may be of a particular interest. If Users order Echo’s products and services, Echo specifically uses the Users’ information to process the order, to verify credit card information and to ship products and provide services. Echo may use Users’ email addresses and/or phone numbers to communicate with Users about the Users’ orders and shipping details. Echo may also send Users confirmation emails when Users order products and services.
In addition to the foregoing, Echo may collect other types of User information to allow Echo to conduct market research, meet User needs and promote the purposes of the Echo Web Site. Echo does not sell, rent, or trade personal information to third parties, although Echo may share personal information with its affiliates and business partners in order to facilitate User purchases.
D. Access to User Information
The Echo Web Site provides certain information relating to Echo product catalogs, manuals and other literature, and Echo news and dealer locations. In addition, the Echo Web Site allows Users to order products and services and register their products for product warranty purposes. Users who utilize the online order form or the online product registration form can input and submit the orders and product registration over the Internet. Registered Users who have any concerns regarding information submitted to Echo by such Users should contact Echo as set forth in Section I hereunder.
E. Disclosure Subject to Legal Proceedings
Echo will cooperate with any court order or other legal process and will provide User personal information to the extent necessary and/or compelled for any legal proceeding. It is also Echo’s practice to release account and other personal information when Echo believes such release is necessary to protect the rights, property or safety of Echo’s employees, our users or other third-parties. Further, in certain limited situations, Echo may exchange information with other companies and organizations for fraud protection and credit risk reduction.
F. User Options
Users of this Web Site are subject to the Echo’s Terms and Conditions of Web Site Use. In the event Echo collects any information from a User which such User wishes to retrieve, update, modify or have deleted, such User should contact Echo as set forth in Section I hereunder. Given the Echo Web Site’s purpose of providing information about Echo and its products, Echo uses reasonable efforts to safeguard information concerning, and submitted by, Users. However, Users should be aware that it is impossible to guarantee absolute security over the Internet.
G. California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third-parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.
To request a copy of the information disclosure provided by Echo pursuant to Section 1798.83 of the California Civil Code, please contact firstname.lastname@example.org.
I. Contact Information